The enneagram model, which divides people into personality types, is applied to the work environment in this guide to helping employees grow and succeed in the workplace. The nine personality types—perfectionist, helper, performer, individualist, observer, loyalist, optimist, leader, and mediator—provide a framework for examining patterns of behavior, thinking, and feeling as well as what motivates employees in an increasingly people-oriented business world. By illuminating individual career strengths and weaknesses, this manual helps employees and employers create a successful and effective workplace based on personality balances.